Good communication involves both being clear about who you are and what are your views, as well as being able to deeply listen to what others have to say and to be able to be changed by what you hear.
Assertiveness Training is about developing greater skill in both expressing yourself appropriately, and in listening and responding to others in a respectful way.
Topics covered include:
Dealing with conflict
Giving and receiving feedback
Saying “No” and saying “Yes”
Building your own sense of self-worth
Dealing with your own inner critic